Privacy Policy
Frequently asked questions
Here are some common questions about our organisation.
Buxar Medical City Foundation is a non-profit organization (Section - 8 Company) working to improve access to healthcare, medical awareness, and community health services in Buxar and surrounding regions.
You can donate securely through our website using the donation form and payment gateway. We accept online payments, bank transfers, and other approved methods. Official receipts are provided for all donations.
Yes, donations to Buxar Medical City Foundation may qualify for tax exemptions under Section 80G of the Income Tax Act, 1961. Donors will receive a valid donation receipt for claiming benefits.
No, At present, we are not authorized under the Foreign Contribution Regulation Act (FCRA), 2010 to accept foreign donations directly. Only Indian citizens and entities with Indian bank accounts can contribute. We will update our donors if FCRA approval is obtained in the future.
You can join our volunteering programs by filling out the volunteer form on our website or contacting us directly. We welcome doctors, healthcare professionals, students, and community members who wish to contribute their time and skills.
We provide healthcare awareness programs, medical support camps, patient assistance, and community outreach activities. Some services are free or subsidized for underprivileged groups.
The foundation facilitates health services through medical camps, collaborations with hospitals, and support programs. For specialized treatment, we guide patients to partner hospitals and healthcare providers.
Patients or families can contact us via phone, email, or by visiting our office. We assess needs and connect them with suitable programs, camps, or support services.
Yes, we welcome partnerships with corporates, NGOs, hospitals, and educational institutions for healthcare projects, CSR initiatives, and awareness campaigns.
We maintain transparency by sharing activity updates, reports, and success stories through our website and communication channels. Donors are regularly informed about the impact of their support.
Privacy Policy
Last updated: 01/09/2025
Buxar Medical City Foundation (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.buxarmedicalcity.in (the “Site”).
We process personal data in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and, where applicable, the General Data Protection Regulation (GDPR) (EU) 2016/679.
1. Information We Collect
We may collect the following types of information:
a. Personal Information (as defined under Indian law)
- Name, contact details (email, phone number, address)
- Payment / donation details
- Identity information you provide when registering, donating, or contacting us
b. Sensitive Personal Data or Information (SPDI)
- Financial information such as bank account details, payment card details (only for donation/payment purposes, handled securely)
- Health information, if you voluntarily provide it for medical or charitable purposes
c. Automatically Collected Information
- IP address, browser type, operating system
- Device identifiers, location data (if enabled)
- Usage data: pages visited, time spent, referral source
d. Cookies & Tracking Technologies
We use cookies, analytics, and similar technologies for:
- Website functionality
- Security and fraud prevention
- Analytics and improvement
- User experience personalization
2. Purpose of Collection & Use of Data
We collect and process your personal data for purposes including:
- Providing access to our Site and services
- Processing donations and issuing receipts
- Responding to queries, requests, or complaints
- Sending updates, newsletters, and event notifications (only with your consent)
- Legal compliance and regulatory requirements
- Improving our services and ensuring website security
3. Legal Basis for Processing (GDPR)
For users in the EU/EEA, we process your personal data on the following legal bases:
- Consent: For newsletters, donations, or optional data you provide
- Contractual necessity: To process donations or service requests
- Legal obligation: To comply with Indian and international laws
- Legitimate interests: To maintain Site security, improve services, and prevent fraud
4. Data Sharing & Disclosure
We do not sell your data. Your information may be shared with:
- Service Providers: payment processors, IT support, email delivery, analytics
- Regulatory Authorities: where required under Indian law
- Legal Disclosures: if mandated by court orders or legal obligations
- International Transfers: Data may be stored/processed outside India in compliance with applicable safeguards
5. Data Retention
We retain personal data only as long as necessary for the purposes stated above or as required by applicable law. Once no longer needed, data is securely deleted or anonymized.
6. Security Measures
We adopt reasonable security practices and procedures as per Rule 8 of the IT Rules, 2011, including:
- Secure servers and encryption for sensitive transactions
- Restricted access to authorized personnel only
- Regular monitoring and technical safeguards
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Under Indian Law:
You have the right to review, correct, and withdraw consent for your data. Withdrawal may affect your ability to use certain services.
Under GDPR (if applicable):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
Requests can be made by contacting us (see Section 10).
8. Children’s Privacy
Our Site is not intended for children under 18. We do not knowingly collect information from minors. If we discover such data, it will be deleted immediately.
9. Third-Party Services & Links
Our Site may link to third-party websites (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies before providing data.
10. Contact Us
For privacy concerns, access requests, or complaints, contact our Grievance Officer (as per IT Act, 2000):
Grievance Officer
Buxar Medical City Foundation
Purana Thana Road, Buxar, Bihar ‐ 802101, India
📧 Email: buxarmedicalcity@gmail.com
📞 Phone: +91-9835651993
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last updated” date. Please review periodically.